Funpartywear use Paypal & Google Checkout to process payments

PaypalPayPal’s industry-leading fraud prevention measures
and one-of-a-kind method of keeping your financial information private from any seller make paypal a safe way to pay online. Plus, PayPal offer 100% protection against unauthorized payments sent from your account and dispute resolution on PayPal purchases to protect you online.

Do I need a PayPal account to place an order?

No you do not need a PayPal account to make a purchase. You can easily and securely use your Visa, Mastercard, Discover, Amex, eCheck as well as other payment options.

100% protection against unauthorized payments sent from your account.

With PayPal, you’re protected against unauthorized payments sent from your account. PayPal sends an email confirmation of every account transaction. If you receive confirmation of a transaction you don’t recognize, Paypal's 24/7 customer support team will help you sort out the situation.

Shop Without Sharing Financial Information

PayPal help prevent identity theft. One of the most effective ways to protect yourself from identity theft is to keep your financial information private. PayPal enables you to pay without sharing your financial information with any sellers. 100% protection against unauthorized payments sent from your account. Not only does Paypal help keep your financial information private, they guarantee 100% protection against unauthorized payments sent from your account.

Ways to stay safe when you’re not using PayPal

If you must enter personal or financial information online, make sure you’re on a secure website. Always review your credit card and bank statements for transactions you don’t recognize.

PayPal Helps Keep You Safe

PayPal's comprehensive fraud-prevention program is one of the key reasons PayPal is a safe way to pay online.

PayPal monitor transactions 24/7

PayPal believe that innovation and careful analysis is the way to beat fraud. That’s why PayPal has developed industry-leading models to review every transaction—and help detect suspicious activity.

Experts work behind the scenes to help protect you.

PayPal has a team of agents worldwide who work to help shield you from fraud and identity theft - if they suspect fraud in your account, you will be contacted immediately. PayPal even work with authorities to shut down fraudulent websites.

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Google Checkout

Buy with Google Checkout

Shop faster and safer online with Google Checkout™.

	Use one login everywhere. With Google Checkout you can quickly and easily buy from stores across the web and track all your orders and delivery information in one place.
	Shop with confidence. Our fraud protection policy covers you against unauthorised purchases made through Google Checkout, and we don't share your purchase history or full card number with sellers.
	Control spam. You can keep your email address confidential, and easily turn off unwanted emails from stores where you use Google Checkout.

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HM Forces BFPO Orders
We can deliver to BFPO addresses and deliveries are charged at our stated rates.

Despatch
We aim to despatch your order within 24 hours of receipt (usually the same day) and all deliveries will need to be signed for. In the unlikely event of your product being out of stock we will inform you and advise you of the expected delivery date.

In the event of any goods delivered by us being damaged in transit, missing items shown on the delivery note or failing to match the items ordered by you, then such details must be notified by you to us within seven working days of receipt. If we receive no such notification the customer will be deemed to have accepted the items as satisfactory. We cannot be held liable for any consequential loss caused by late delivery or failure to deliver by the company's appointed carrier.

Returns and Exchanges
We offer a simple returns policy and conform to distance selling regulations.

Below are answers to the questions customers most frequently ask us, however if you cannot find the answer your need please just give us a call on 01952 780056.

Can I return my order?
Yes you can. If you find your order is damaged or faulty it can be returned to us and we will refund the cost of your item in full along with the cost of a first class stamp.

How do I return my item(s)?

We have tried to make it as easy as possible for you to return your item(s).  Simply package up your item(s) securely and include your name, address and returns number inside the parcel. Then return it to us at the following address:

Returns Department
Fun Party Wear
Peckett Plaza
Heapham Road Industrial Estate
Gainsborough
Lincolnshire
DN21 1FJ
Make sure you've included everything in your return parcel as we can't refund returns with missing items, without original packaging or products that are not resaleable.

NB  We cannot refund any item(s) returned to us if it has clearly been worn, or if the item packaging has been damaged to the extent that the item cannot be restocked for sale.  Under such circumstances the item(s) will be returned to you.

How long will it take to process my return?

We will try to process your return request within a week of receiving your product (during peak seasons, eg Christmas,  this may take a little longer). You should then receive your refund via cheque within 30 days of us receiving the request.

Can I return any type of product?

There are some items that cannot be returned to us for hygiene reasons.  Have a look at the list below for details:-
· Underwear
· Socks and stockings
· Eye lashes
· Wigs, beards, facial hair or any type of artificial hair
· Prosthetics, fangs or any other fake teeth
· Cosmetics

If you have questions then please contact us
.
We want you to be entirely satisfied with every purchase made from Funpartywear and are proud of the quality, range and advice that we offer.

Please take care of our goods whilst they are in your possession, as any item that is returned, must be received back in it's original shipped condition, with all of it's packaging. The item must be in a suitable condition for resale and undamaged. All original packaging must accompany the item and must not be torn, or in the case of header cards, folded. We cannot accept returns of items opened from a sealed package ( costumes do not generally come in sealed packages and may be tried on ).

We are not a manufacturer so we do not have access to header cards, product bags etc therefore the whole product and packaging must be returned in the same condition as you received it and as you would have expected to receive it. If the product or packaging is in any way missing or damaged, we cannot refund.

Outbound postage and packing costs will not be refunded

Please use Royal Mail recorded delivery to return items as you or your carrier are responsible for any returned goods until received by us.

Before returning any goods please be certain you have followed the following guidelines.

·        Please send returns to the address on your invoice
·        Include your name, address and order number ideally copy of invoice )
·        Give reason for return
·        State exchange, replacement or refund
·         
We try to make refunds within a week of receipt of product and guarantee to do so within 30 days.

Return of faulty goods
Should a product be faulty please let us know immediately and we will gladly exchange it or offer a refund.

We shall not be liable in respect of any defect arising from fair wear and tear,wilful damage, negligence, misuse, alteration or repair of the ordered goods.

Products, Prices & Content
Whilst every effort is made to ensure the pictures and colours depicted on the site match as closely as possible those of the actual product due to technical limitations, and the fact that we are only allowed to use the images supplied by the manufacturer, some colours and products may vary slightly.

All prices are shown in pound sterling (£) and are inclusive of UK VAT where applicable at the current rate unless clearly stated.

Prices, product descriptions and specifications are checked to the best of our ability, and whilst every effort has been made to make them accurate, no responsibility will be accepted for errors and omissions.

Any information displayed on our web site(s) or other printed matter by the company is not regarded to be authoritative or certified as the best practice and is only considered to be useful supplementary advice to other certified codes of practice. All information on our web site is updated regularly.
We reserve the right to alter our prices and specifications without notice.
Prices on the website for mail order may vary from the shop prices

Comments & Complaints
If you wish to comment or complain about any aspect of your dealings with us please e-mail us by clicking the contact us link below.